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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,500.00 - $74,100.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Flexible spending account
401(k) Plan
Paid Time Off
Life insurance
Disability Coverage
incentive compensation
Job Description
Marriott International is the world's largest hotel company, renowned for its comprehensive portfolio of brands that cater to a diverse clientele ranging from luxury travelers to business professionals. With a global presence spanning numerous countries and thousands of properties, Marriott is committed to delivering exceptional experiences through outstanding hospitality and service excellence. As a leader in the hospitality industry, Marriott continually offers abundant opportunities for career growth, professional development, and personal success. The company fosters a dynamic and inclusive work environment, welcoming associates from all backgrounds and encouraging them to thrive and contribute to the organization's ongoing success. Marriott’s dedication... Show More
Job Requirements
- High school diploma or GED
- 1-2 years experience in event management or related field
- Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Minimum 1 year experience in event management or related professional area
- Strong communication skills
- Ability to coordinate with multiple departments
- Customer service focus
- Ability to manage event logistics
- Knowledge of billing processes
- Capability to handle guest complaints
Job Qualifications
- High school diploma or GED
- 1-2 years experience in event management or related field
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- At least 1 year of event management experience
- Strong communication and organizational skills
- Ability to work collaboratively with diverse teams
- Customer service oriented
- Proficient in event management and planning
- Ability to manage multiple tasks and prioritize effectively
- Knowledge of billing and revenue forecasting
Job Duties
- Prepare all event documentation
- Coordinate with sales, property departments, and customers
- Ensure seamless event progression
- Manage group room blocks and meeting spaces
- Oversee billing accuracy and conduct bill reviews
- Act as liaison between sales and customers
- Conduct pre-event and post-event meetings
- Solicit feedback for continuous improvement
- Deliver excellent customer service
- Handle guest problems and complaints
- Support sales with up-selling and revenue forecasting
- Review guest satisfaction and provide employee feedback
- Implement corrective action plans
- Participate in customer site inspections
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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