Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.00 - $34.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a distinguished division within the FLIK Hospitality Group, which is a part of Compass Group USA, a global leader in food service management and hospitality solutions. Rapport specializes in comprehensive guest and employee services, meeting and event planning, and conference center management. Unlike typical recruitment agencies, Rapport focuses on long-term career development by directly employing ambassadors, thereby offering extensive benefits and growth opportunities. The company is renowned for investing in their ambassadors through personalized training and development programs, equipping them with the necessary skills to advance in their careers. This culture of continuous development and support creates a... Show More
Job Requirements
- High school diploma or equivalent
- At least two years of related experience in meetings or event coordination
- Availability to work early mornings, evenings, and weekends as needed
- Strong computer skills including proficiency in reservation and scheduling software
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
- Commitment to providing exceptional customer service
- Ability to maintain confidentiality and handle sensitive information ethically
Job Qualifications
- Minimum of two years experience supporting meetings and events
- Demonstrated ability to interact professionally with diverse clients and stakeholders
- Proficient in Microsoft Office Suite and office technology
- Excellent client relationship and communication skills
- Strong organizational skills with the ability to multitask effectively
- Ability to problem-solve and adapt to changing priorities
- Demonstrated professionalism and commitment to maintaining confidentiality
Job Duties
- Anticipate project needs and prioritize work with minimal supervision
- Oversee reservations, cancellations, and holding requests using client scheduling software
- Communicate daily with clients and internal teams to confirm meeting/event details
- Serve as liaison with tech, catering, facilities, and outside vendors
- Handle client calls regarding changes or conflicts in requests
- Conduct daily walkthroughs before meetings to confirm event setups
- Participate in event walkthroughs with clients and hosts
- Prepare event floorplans when requested
- Facilitate weekly coordination meetings with facilities, audio-visual, and security teams
- Update standard operating procedures as needed
- Assist with meet and greet services for high-profile guests
- Manage reserve space and booking of conference rooms
- Work flexible hours including early mornings, evenings, and weekends
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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