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Novant Health

Medical Unit Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs
Community Involvement Opportunities
Employee assistance program

Job Description

Novant Health is a leading healthcare organization committed to providing exceptional patient care and fostering a supportive work environment for its employees. Located in Winston Salem, NC, the Forsyth Medical Center is part of this extensive network, offering a wide range of medical services with a focus on compassionate, high-quality healthcare. As one of the largest med/surg units within the hospital, the Pulmonary Department at Forsyth Medical Center specializes in treating complex respiratory conditions such as Covid-19, pneumonia, COPD, pulmonary embolism, influenza, and respiratory failure. The unit utilizes advanced medical technologies, including tracheostomies, mechanical ventilators, CPAP/BIPAP machines, and chest tubes,... Show More

Job Requirements

  • high school diploma or ged
  • one year experience in healthcare preferred
  • nc state approved curricula for restrictive interventions within 3 months of hire for emergency departments and behavioral health units required
  • experience with answering multiple phone lines preferred
  • basic computer skills
  • excellent customer service behaviors

Job Qualifications

  • high school diploma or ged
  • one year experience in healthcare preferred
  • nc state approved curricula for restrictive interventions within 3 months of hire for emergency departments and behavioral health units required
  • experience with answering multiple phone lines preferred
  • basic computer skills
  • excellent customer service behaviors

Job Duties

  • greet and assist patients and visitors at the unit entrance
  • answer and manage multiple phone lines efficiently
  • coordinate communication between patients, families, and healthcare staff
  • maintain accurate patient records and clerical documentation
  • schedule appointments and manage patient flow within the unit
  • ensure compliance with facility policies and safety protocols
  • provide excellent customer service and support to enhance patient experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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