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Medical Receptionist/Patient Care Coordinator
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Flexible
Benefits
Great small business work environment
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
retirement benefit
Job Description
American Family Care (AFC) is one of the largest and most trusted primary and urgent care companies in the United States, known for providing accessible and high-quality healthcare services seven days a week on a walk-in basis. AFC specializes in the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine, delivered through state-of-the-art centers that are equipped with onsite laboratories and in-house x-ray capabilities to ensure comprehensive patient care. The company's vast network supports a mission of making healthcare convenient and affordable for patients across the country. AFC is also the parent company of AFC Franchising, LLC,... Show More
Job Requirements
- High school diploma or equivalent
- Basic computer skills
- Ability to handle financial transactions accurately
- Excellent communication and interpersonal skills
- Prior medical clerical experience preferred
- Ability to maintain confidentiality and handle sensitive information
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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