Medical Receptionist - Wound Care - Jovive Wound Care - Walnut Creek

Antioch, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $23.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Life insurance

401(k) retirement plan

Paid Time Off

Student Loan Refinancing

Professional Development

Employee assistance program

Wellness Program

Commuter Benefits

Job Description

Vituity is a leading healthcare organization committed to transforming healthcare and improving lives across the United States. With a presence at 475 sites, serving approximately 9 million patients annually, Vituity stands out as a physician-owned and led company that values teamwork, shared purpose, and the culture of brilliance. The company fosters a collaborative and supportive work environment where team accomplishments are celebrated and where passion and dedication to patient care drive success. Their approach emphasizes the importance of recognition and appreciation, creating a workplace where employees feel valued and empowered to make a positive impact on local communities. Show More

Job Requirements

High school diploma or equivalent
1-2 years of experience as a Medical Receptionist or in customer service preferred
knowledge of HIPAA privacy law
excellent customer service skills
good written and verbal communication
numerical aptitude
basic computer skills
legible notetaking skills
teamwork oriented
initiative
ability to meet deadlines
ability to understand and follow directions
problem solving skills

Job Qualifications

High School diploma or equivalent
1-2 years of experience as a Medical Receptionist or in a customer service position preferred
knowledge of and ability to follow Health Insurance Portability and Accountability Act (HIPAA) privacy law
excellent customer service skills
good written and verbal communication skills
numerical aptitude
basic computer skills
legible notetaking with correct spelling
teamwork oriented and must have initiative
ability to meet deadlines
ability to understand and follow directions
problem solving skills including working well with difficult/impatient patients and ensuring forms are correct

Job Duties

Greet all patients in a warm, friendly, and professional manner
answer and screen incoming phone calls, take and give messages in a timely manner
process patient registrations
distribute and verify accuracy of patient form completion
comfort patients by anticipating their anxieties, answer patients’ questions, maintain the reception area
call for back-office assistance for patients in distress
collect accurate insurance information from patients
forward medical record requests to appropriate Vituity team members as needed
schedule appointments, if applicable to the clinical location
accurately post/document payments received
collect co-pays, old balances, and payments for services rendered or other purchased items
discharge patients
transmit necessary and requested documents to RCM team as needed
refer patients to appropriate billing personnel as needed
print and prepare superbills if applicable to the clinical location
maintain clean, neat, and orderly work area
maintain correct chart order
attend and actively participate in all training, in-services, and staff meetings
process correspondence in “work to be done” inbox in a timely manner
maintain patient daily log
protect patients’ rights by maintaining confidentiality of personal and financial information
maintain operations by following policies and procedures
reporting needed changes
contribute to team effort by accomplishing related results as needed
if applicable to the clinical location: verify insurance coverage
monitor and maintain business office inventory and equipment
assist with patient rooming and setup, retrieving and restocking supplies, cleaning up treatment area, and other related tasks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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