Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $23.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Life insurance
Disability insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Job Description
Marathon Health is a prominent leader in the advanced primary care sector within the United States, servicing approximately 2.5 million eligible patients through around 630 employer and union-sponsored clients. As a comprehensive healthcare provider, Marathon Health offers an extensive range of services including advanced primary care, mental health care, occupational health, musculoskeletal services, and pharmacy services. These capabilities are delivered across more than 680 health centers situated in 41 states, with additional virtual primary care and mental health services accessible nationwide in all 50 states. Recognized repeatedly for excellence, Marathon Health has earned accolades such as being a five-time winner... Show More
Job Requirements
- High school diploma or general education degree (GED)
- 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
- Proficiency in the use of an electronic medical record system
- Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint
- Ability to maintain confidentiality and comply with HIPAA regulations
- Excellent written and oral communication skills
- Exceptional customer service skills
- Ability to multitask and prioritize work in a fast-paced environment
- Flexibility and adaptability to manage competing priorities
- Good organizational skills and attention to detail
Job Qualifications
- High school diploma or general education degree (GED)
- 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
- Associate degree in healthcare or a related field preferred
- Proficiency in the use of an electronic medical record system
- Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint
- Excellent written and oral communications skills
- Exceptional customer service skills and ability to promote teamwork
- Ability to build and maintain trusting relationships by approaching all work with integrity and commitment
- Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines
- Flexibility and adaptive skills with the ability to effectively manage competing priorities in a fast-paced environment
- Proven record of successfully working with teammates, stakeholders, clients, vendors, and guests
- Excellent organizational skills and meticulous attention to detail
- High level of critical thinking and effective problem-solving skills
- Ability to maintain confidential documents and communication and use judgment and discretion
Job Duties
- Answer incoming calls on general office phone, validate member status, answer emails or other electronic messages, respond as appropriate, answer questions and refer questions to medical staff as needed
- Welcome patients and visitors by greeting them in person or on the telephone
- Optimize patients' satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone
- Keep patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, reminding provider of service delays
- Comfort patients by anticipating patients' anxieties and answering questions
- Ensure availability of treatment information for the provider by filing and retrieving patient records
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Collect money for co-pays (clinic specific), reconcile credit cards and prepare deposits
- Complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties
- Maintain front reception area in a clean and professional looking manner
- Stock and re-stock office equipment and work with delivery services to manage outgoing and incoming deliveries
- Assist Medical Assistants with Electronic Medical Record data entry by entering patient information and other information as required
- Maintain confidentiality of patients and their records and maintain HIPAA regulations and protocol
- Perform other duties as assigned or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter