Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Day shift
great benefits
Patient-centric environment
Career growth and advancement potential
Diverse and inclusive culture
Job Description
Trinity Health Of New England is a comprehensive healthcare organization serving patients across Connecticut and western Massachusetts. The organization is composed of a diverse group of primary care providers, specialists, and surgeons who work collaboratively to deliver high-quality medical services. Their offerings include primary care, specialty care, surgery, urgent care, rehabilitation, and diagnostic services such as imaging and laboratory testing. As part of a nationally recognized health system, Trinity Health Of New England is dedicated to improving the health and well-being of the communities they serve through compassionate, patient-centered care.
The organization maintains a commitment to diversity, inclusion, and equa... Show More
The organization maintains a commitment to diversity, inclusion, and equa... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in Windows-based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in Windows-based computer environment and Microsoft Office products
- Accuracy and dependability
- Strong interpersonal and communication skills
- Ability to multitask and work collaboratively in a patient-centered environment
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- Schedules patient appointments based on department protocols in order to maximize provider productivity
- Verifies insurance information and collects copays
- Processes referrals accurately
- Provides clerical support to providers and staff to ensure smooth office operations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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