Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Day shift
great benefits
Patient-centric environment
career growth
Diverse Culture
Inclusive culture
Job Description
We are a distinguished healthcare organization operating as part of Trinity Health Of New England, serving patients across Connecticut and western Massachusetts. Our group comprises primary care providers, specialists, and surgeons dedicated to delivering comprehensive medical services including primary care, specialty care, surgery, urgent care, rehabilitation, as well as imaging and lab services. Our commitment to quality healthcare is driven by a mission to honor the dignity of every individual while recognizing the diverse perspectives, unique experiences, and talents each team member brings to our organization. This philosophy fosters a culture of inclusivity, respect, and compassion, allowing us to provide... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner
- Schedules patient appointments based on department protocols in order to maximize provider productivity
- Verifies insurance information and collects copays from patients
- Processes referrals and necessary documentation efficiently
- Provides clerical support to providers and staff to ensure smooth operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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