Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Wellness Program
Vision Insurance
Dental Insurance
Paid Time Off
Retirement Plan
short-term disability
Job Description
Presbyterian Healthcare Services is a not-for-profit healthcare system based in New Mexico, dedicated to improving the health and lives of the patients, members, and communities it serves. Established in 1908, Presbyterian has grown into the state's largest private employer with nearly 14,000 employees, which include over 1,600 providers and nearly 4,700 nurses. The organization operates nine hospitals, a statewide health plan, and a multi-specialty medical group. Its health plans serve more than 580,000 members statewide, offering Medicare Advantage, Medicaid (Centennial Care), and Commercial health plans. Presbyterian is locally owned, emphasizing supportive leadership and empowerment for its employees. It is a... Show More
Job Requirements
- high school or equivalent
- experience in the medical office, hospital, or clinic with patients and providers preferred
- proficiency in prior authorization/certification/referral process preferred
- must pass EPIC competency for Registration at completion of Epic Clerical Training class
- medical terminology training or training completed within six months of hire
- pass annual competency exam for all areas of responsibility
- attend staff meetings per department expectations
- requires strong organizational and multi-tasking skill sets
- significant customer service skills set paramount
Job Qualifications
- high school diploma or equivalent
- experience in medical office, hospital, or clinic with patients and providers preferred
- proficiency in prior authorization/certification/referral process preferred
- must pass EPIC competency for Registration at completion of Epic Clerical Training class
- medical terminology training or training completed within six months of hire
- pass annual competency exam for all areas of responsibility
- attend staff meetings per department expectations
- strong organizational and multi-tasking skills
- significant customer service skills
Job Duties
- review and follow orders entered into the EHR by the clinician
- schedule return visits lab, radiology, STAT & ASAP appointments and advanced imaging
- obtain prior authorization/referral per payor protocols
- validate patient MyChart access
- print AVS as applicable with double check for HIPAA privacy
- collect any backend patient balance such as high deductible
- communicate effectively to ordering clinician when any restriction restricts or prohibits scheduling as ordered
- appointment reminder calls and rescheduling
- instruct patients on the Release of Information process and ensure a fully completed ROI form is submitted to Health Information Management for records
- ensure check out area, waiting area and walkways are clean and neat
- perform other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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