Medical Receptionist - Urgent Care - Physician Practice
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.36
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
paid leave
Tuition Reimbursement
Retirement benefits
Employee wellness programs
Job Description
Hackensack Meridian Health is a renowned healthcare organization committed to transforming healthcare and delivering superior patient outcomes. Rooted in a culture of connection and collaboration, Hackensack Meridian Health fosters an environment where employees are valued as team members who contribute to better patient lives and community support. The organization emphasizes competitive benefits and a supportive, inclusive workplace, making it a leading institution in healthcare innovation and service. At Hackensack Meridian Health, employees are encouraged to grow, learn, and contribute to the mission of advancing healthcare and being a leader of positive change. Employee well-being and patient-centered care are at the... Show More
Job Requirements
- High school diploma or GED equivalent
- ability to travel to various locations within 30 minutes of home
- strong communication and interpersonal skills
- ability to adapt and manage multiple tasks
- commitment to patient confidentiality and HIPAA compliance
- willingness to work additional hours as needed
- basic computer literacy
- ability to handle financial transactions accurately
Job Qualifications
- High school diploma or GED equivalent
- ability to learn quickly and adapt to changing patient needs
- strong sense of accountability and teamwork
- dedication to ongoing education
- ability to deliver high-quality patient care
- prior receptionist or clerical experience in a medical office preferred
- experience with Epic software preferred
- CPR certification preferred
Job Duties
- Receives and directs all communication courteously and consistently
- adheres to HIPAA guidelines and office policy
- answers phone calls quickly and directs them appropriately
- greets patients and visitors in a prompt, courteous, and helpful manner
- assists patients with the sign-in process and responds promptly to their needs
- supports financial responsibilities including billing, collections, and preparing bank deposits
- monitors and manages office supply inventory and equipment
- manages patient check-in by obtaining and verifying demographics and insurance information
- collects copayments and balances
- ensures appropriate referrals and paperwork completion
- manages patient check-out by posting charges, collecting payments, and scheduling appointments
- promotes patient satisfaction through friendly interactions and reporting issues
- maintains filing and record maintenance systems
- assembles new patient folders and retrieves records
- adapts work schedule to meet practice needs and cross covers when necessary
- serves as a pre-loader for EMR system
- performs other duties and projects as assigned
- adheres to organizational competencies and standards of behavior
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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