Medical Receptionist - Urgent Care

Reno, NV, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $23.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Life insurance

Retirement Plan

Paid Time Off

Job Description

Vituity is a leading healthcare organization dedicated to transforming healthcare and improving lives through a collaborative and purposeful team environment. Founded on the principle of valuing team accomplishments over individual achievements, Vituity promotes a unique "culture of brilliance" where shared goals and mutual success are prioritized. Serving patients across 475 sites in the United States, Vituity impacts 9 million patients annually, offering employees the flexibility to advance their careers across a wide network of locations. This expansive reach and commitment to excellence make Vituity a dynamic and rewarding place to work, particularly for those passionate about making a positive difference... Show More

Job Requirements

High school diploma or equivalent required
1-2 years of experience in a customer service position or as a medical receptionist required
knowledge of and ability to follow Health Insurance Portability and Accountability Act (HIPAA) privacy law
excellent customer service skills
good written and verbal communication skills
numerical aptitude
basic computer skills
legible notetaking with correct spelling
teamwork oriented and must have initiative
ability to meet deadlines
ability to understand and follow directions
problem solving includes being able to work well with difficult/impatient patients and making sure all forms are correct

Job Qualifications

High school diploma or equivalent
1-2 years of experience in a customer service position or as a medical receptionist
knowledge of and ability to follow Health Insurance Portability and Accountability Act (HIPAA) privacy law
excellent customer service skills
good written and verbal communication skills
numerical aptitude
basic computer skills
legible notetaking with correct spelling
teamwork oriented and must have initiative
ability to meet deadlines
ability to understand and follow directions
problem solving includes being able to work well with difficult/impatient patients and making sure all forms are correct

Job Duties

Greet all patients in a warm, friendly, and professional manner
answer and screen incoming phone calls, take and give messages in a timely manner
optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
process patient registration into computer screen
distribute and verify accuracy of patient form completion
comfort patients by anticipating their anxieties
answer patients' questions
maintain the reception area
call for back-office assistance for patients in distress
accurately post/document payments received
collect co-pays, old balances and payments for services
print and prepare superbills
collect payments for services rendered and discharge patients
generate appropriate bills for patients upon request
maintain clean, neat, and orderly work area
verify insurance coverage
maintain correct chart order
attend and actively participate in all training, in-services, and staff meetings
process correspondence in "work to be done" inbox in a timely manner
maintain patient daily log
protect patients' rights by maintaining confidentiality of personal and financial information
maintain operations by following policies and procedures
reporting needed changes
maintain business office inventory and equipment by checking stock to determine inventory level
anticipating needed supplies and/or equipment repairs
contribute to team effort by accomplishing related results as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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