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American Family Care

Medical Receptionist - Urgent Care

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $22.00
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Work Schedule

Flexible
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Benefits

Dental Insurance
Employee Discounts
Flexible Schedule
Health Insurance
Paid Time Off
Vision Insurance

Job Description

American Family Care (AFC) is a leading healthcare provider in the United States specializing in primary and urgent medical services. With over 250 clinics nationwide and a network of 800 in-network physicians, AFC serves more than 6 million patients annually. The company is recognized as a pioneer of convenient, patient-centric healthcare, offering accessible urgent care, primary care, and occupational medicine seven days a week on a walk-in basis. AFC clinics are equipped with state-of-the-art facilities including onsite labs and in-house x-ray capabilities to provide comprehensive episodic treatment of acute illnesses, injuries, and workers' compensation cases. The company prides itself on... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in medical clerical or administrative roles preferred
  • Proficiency with basic computer applications
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Attention to detail and organizational skills
  • Ability to maintain confidentiality and handle sensitive patient information

Job Qualifications

  • High school graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge, e.g., Microsoft Office
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms

Job Duties

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.