
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Flexible
Benefits
Dental Insurance
Employee Discounts
Flexible Schedule
Health Insurance
Paid Time Off
Vision Insurance
Job Description
American Family Care (AFC) is a leading healthcare provider in the United States specializing in primary and urgent medical services. With over 250 clinics nationwide and a network of 800 in-network physicians, AFC serves more than 6 million patients annually. The company is recognized as a pioneer of convenient, patient-centric healthcare, offering accessible urgent care, primary care, and occupational medicine seven days a week on a walk-in basis. AFC clinics are equipped with state-of-the-art facilities including onsite labs and in-house x-ray capabilities to provide comprehensive episodic treatment of acute illnesses, injuries, and workers' compensation cases. The company prides itself on... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in medical clerical or administrative roles preferred
- Proficiency with basic computer applications
- Strong communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Attention to detail and organizational skills
- Ability to maintain confidentiality and handle sensitive patient information
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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