Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Flexible Schedule
Retirement Plan
Professional Development
employee wellness program
Job Description
InterMed is a well-established healthcare provider known for delivering exceptional medical services with a focus on patient-centered care. As a leading organization in the healthcare sector, InterMed is committed to fostering a professional and compassionate environment for both patients and employees. The company values teamwork, accuracy, and excellent communication skills, striving continuously to enhance patient experience through efficient administrative and medical support. InterMed operates with a clear emphasis on maintaining high standards of service quality and administrative proficiency, ensuring smooth appointment management, billing accuracy, and effective patient communication throughout the care delivery process.
The Patient Reception and Administrative Speci... Show More
The Patient Reception and Administrative Speci... Show More
Job Requirements
- High school graduate
- ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
- ability to work independently and accurately
- ability to work well in busy environment
Job Qualifications
- High school graduate
- excellent customer service skills
- experience with electronic medical records (EMR) systems preferred
- proficiency with Windows based computer applications
- ability to accurately transcribe and enter data
- strong communication skills
- ability to prioritize tasks effectively
- teamwork orientation
- telephone etiquette
Job Duties
- Greet incoming patients using friendly, respectful communication
- obtain and document up-to-date demographic information for patients including insurance and license information
- accept patient payments and document accordingly
- be familiar with payment requirements for patients enrolled in all participating insurance plans and collect necessary co-pays
- maintain accurate transaction batches on credit card machine and balance cash drawer
- assist billing office with problem resolution as necessary
- notify clinical staff that patient has arrived via the EMR
- inform patients of any unusual delays in their appointment times
- answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
- be familiar with necessary forms for patient appointments including scanning, printing, assembling, and mailing patient packets
- be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
- prioritize telephone encounters effectively
- monitor automated confirmation calls and update EMR
- demonstrate flexibility and willingness to work as a team member
- proficiently use Windows based computer applications
- accurately transcribe and enter data
- ensure excellent typing and accurate documentation of patient encounters
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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