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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Tuition Reimbursement
Opportunities for advancement
Job Description
Nebraska Medicine is a renowned academic health network known for its commitment to delivering extraordinary patient care through collaboration with the University of Nebraska Medical Center (UNMC). It is a leading healthcare provider in the region, recognized for its dedication to transforming lives through education, research, and high-quality medical treatment. The organization values diversity and inclusion, striving to reflect the communities it serves while fostering an environment where every team member's skills and contributions are valued. Employees at Nebraska Medicine benefit from a supportive work culture that emphasizes continuous professional growth, personal development, and comprehensive educational support, including tuition assistance... Show More
Job Requirements
- Minimum 16 years of age
- Ability to provide high level of customer service to physicians, patients, and internal/external customers
- Ability to work professionally with physicians, clinic staff, and patients in a timely, confidential manner
- Analytical, prioritization, and organizational skills
- Flexibility and dedication to team environment
- Effective communication skills
Job Qualifications
- Minimum 16 years of age
- Demonstrated ability to provide high level of customer service to physicians, patients, and internal/external customers
- Ability to work professionally with physicians, clinic staff, and patients in a timely, confidential manner
- Demonstrated analytical, prioritization, and organizational skills
- Demonstrated flexibility and dedication to a team environment
- Effective communication skills
- High school education or equivalent preferred
- One year post-secondary education in business, medical assistant program, nursing assistant program or equivalent experience preferred
- Nursing Assistant or Medical Assistant preferred
- Knowledge of medical terminology preferred
- Experience with Microsoft Word and Excel preferred
- Fluency in Spanish preferred depending on position available
Job Duties
- Serve as the first point of contact by greeting and welcoming patients and visitors in person and via telephone
- Answer incoming calls professionally and redirect as necessary
- Check in and check out patients according to established protocols
- Schedule patient appointments accurately and efficiently
- Register patients by collecting and verifying necessary information
- Maintain confidentiality of patient records and communications
- Collaborate with physicians and clinical staff to coordinate patient care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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