Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.50 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Job Description
EyeCare Partners is a leading healthcare provider specializing in comprehensive eye care services. With a commitment to delivering exceptional patient experiences, EyeCare Partners operates a network of eye care centers equipped with the latest technologies and staffed by highly skilled professionals. The company is dedicated to maintaining the highest standards of patient care, ensuring that every individual receives personalized and thorough attention. EyeCare Partners takes pride in fostering a supportive work environment that values diversity, inclusion, and professional growth. They are an equal opportunity and affirmative action employer, committed to considering all applicants without discrimination based on race, color, religion,... Show More
Job Requirements
- high school diploma or GED required
- minimum of 1 year experience interacting with customers or patients or equivalent
- previous medical office experience preferred
- previous ophthalmic experience strongly preferred
- favorable result on background check as required by state
- must be able to provide proof of identity and right to work in the United States
Job Qualifications
- high school diploma or GED
- minimum of 1 year in a position interacting with customers or patients or equivalent combination of education and experience
- previous medical office experience preferred
- previous ophthalmic experience strongly preferred
- favorable result on background check as required by state
- must be able to provide proof of identity and right to work in the United States
- proficient in Microsoft Excel, Word, PowerPoint, Outlook
Job Duties
- embrace and execute Total Patient Experience to build relationships with patients while delivering great service and support
- provide exceptional customer service during every patient encounter in person or via phone
- display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- answer phones both external and internal and assure prompt, courteous service at all times
- practice urgency with consideration to patient and doctor time and schedule
- double check insurance authorizations to ensure completion and build accurate flow sheets
- check out patients and collect correct payments according to procedures
- manage patient flow in the office and ensure communication to maximize efficiency and customer service
- complete daily reconciliations close day countdown cash drawer
- comply with all company policies and procedures including HIPAA
- perform general office duties and cleaning as assigned by the manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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