Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
Mission-driven team environment
Day shift
Benefits effective day 1
Job Description
Trinity Health Of New England Medical Group is a well-established healthcare provider serving patients across Connecticut and western Massachusetts. As part of the larger Trinity Health Of New England network, this group offers a comprehensive range of medical services including primary care, specialty care, surgery, urgent care, rehabilitation, and diagnostic services such as imaging and laboratory tests. The organization is committed to delivering high-quality, compassionate, and patient-centered care to thousands of patients each year. This commitment is grounded in their mission and core values which emphasize respect, dignity, and inclusivity for every individual, regardless of their background or circumstances.
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Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Proficiency in a Windows-based computer environment and Microsoft Office products
- Excellent keyboard skills
- Accuracy and dependability
- Ability to communicate effectively with patients and staff
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows-based computer environment and Microsoft Office products
- Strong communication skills
- Accuracy and dependability
Job Duties
- Greet and communicate with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answer telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Process calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner
- Schedule patient appointments based on department protocols to maximize provider productivity
- Perform patient registration including insurance verification
- Collect copay and point of service payments
- Manage pre-certifications, prior authorizations, and referrals
- Prepare charts and manage incoming and outgoing faxes
- Provide clerical support to providers and staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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