Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
On-call
Fixed Shifts
Benefits
Health Insurance
401(k)
Paid Time Off
monthly performance bonus
Free family healthcare
On-the-job training
supportive work culture
Job Description
AFC Urgent Care - Tigard is a healthcare facility redefining the urgent care experience for both patients and employees. Located at 11675 SW Pacific Hwy, Tigard, OR, this clinic is known for its fast-paced, efficient, and collaborative work environment. AFC Urgent Care focuses on supporting its team members through a culture of care, where leadership listens and bureaucracy is minimized, fostering a workplace that prioritizes teamwork over competition. The clinic is dedicated to providing excellent patient care and simultaneously aims to create a rewarding and enjoyable environment for its staff, with opportunities for growth and development. AFC Urgent Care is... Show More
Job Requirements
- Must be highly organized
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment calmly
- Willingness to wear multiple hats
- Ability to manage cash drawer duties
- Comfort with technology and EMR systems
- At least 1 year of people-facing customer service experience
- At least 1 year of experience with medical administrative duties preferred
Job Qualifications
- At least 1 year of people-facing customer service experience
- At least 1 year of experience with medical administrative duties, preferred
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a big plus
Job Duties
- Welcome patients with a warm, friendly attitude
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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