Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
comprehensive benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
Avance Care is a prominent healthcare provider that is rapidly expanding its presence across North Carolina with 35 practice locations spanning the Triangle area (Raleigh-Durham-Chapel Hill), Charlotte Region, and Wilmington. As one of the largest independent primary care networks in the state, Avance Care is committed to transforming healthcare delivery by providing comprehensive and compassionate services. Their core mission revolves around supporting the physical, mental, and emotional well-being of patients through innovative and patient-centered care. The organization prides itself on creating an environment where innovation meets compassion, offering a rewarding career path for healthcare professionals who are passionate about making... Show More
Job Requirements
- Related degree
- at least one year of medical front desk experience
- ability to work 12-hour weekday shifts and rotating weekend schedule
- excellent communication skills
- ability to handle a fast-paced environment
- ability to maintain patient confidentiality
- high level of organization and attention to detail
Job Qualifications
- Related degree
- at least one year of medical front desk experience
- strong verbal and written communication skills
- ability to maintain confidentiality and integrity
- growth mindset
- flexibility and resilience
Job Duties
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- set up new patients and update current patients' information in the EMR system
- schedule and reschedule appointments, as well as coordinate walk-in patients
- answer phone calls promptly and relay messages when necessary
- maintain the front desk and reception area in an organized, orderly fashion
- collect co-payments, deductibles, and co-insurances
- process referrals and provide complete and accurate referral information to our patients
- balance cash register and ensure all credit payments are accurate
- explain fees, services, and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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