Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Retirement match contribution
paid time off accrual
Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
Job Description
Nebraska Medicine is a leading healthcare institution committed to delivering serious medicine with extraordinary care, ensuring the highest standards of patient services and medical excellence. Recognized by Forbes Magazine as one of America’s top employers and the best employer in Nebraska, Nebraska Medicine boasts a culture that thrives on innovation, teamwork, accountability, courage, and healing. The organization is dedicated to transforming lives through cutting-edge educational programs, innovative medical research, and top-tier patient care, contributing to healthier futures for individuals and communities alike. By fostering a collaborative work environment, Nebraska Medicine empowers its colleagues to uphold its promise of exceptional care... Show More
Job Requirements
- High school education or equivalent
- Minimum one year post-secondary education or equivalent experience
- Demonstrated customer service abilities
- Ability to work professionally with physicians, staff and patients
- Excellent analytical and organizational skills
- Flexibility and dedication to teamwork
- Strong communication skills
Job Qualifications
- High school education or equivalent
- Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling
- Demonstrated ability to provide a high level of customer service
- Ability to work professionally with physicians, clinic staff and patients with confidentiality
- Demonstrated analytical, prioritization and organizational skills
- Demonstrated flexibility and dedication to a team environment
- Effective communication skills
- Experience in healthcare environment preferred
- Knowledge of medical terminology preferred
- Experience with Microsoft Office preferred
- Fluency in Spanish preferred
Job Duties
- Serve as the first point of contact by greeting and welcoming patients and others in person or via the telephone
- Answer incoming calls in a professional manner
- Check in and check out patients per established protocols
- Schedule patient appointments accurately
- Register patients and update their records
- Provide high-level customer service to physicians, patients and internal/external customers
- Communicate effectively with clinic staff and physicians while maintaining confidentiality
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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