Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
sign on bonus
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
flexible scheduling
Job Description
Pediatric Associates is a well-established pediatric healthcare provider founded in Hollywood, Florida, in 1955. This clinician-led organization prides itself on delivering evidence-based pediatric care, emphasizing a patient-centered medical home model. As part of the Pediatric Associates Family of Companies, it has grown to become a nationwide leader in pediatric primary care. The company is deeply committed to advancements in pediatric medical home innovations, ensuring that clinician input drives the evolution of patient care practices. Pediatric Associates operates with a mission to provide high-quality, compassionate care to children and families, making it a trusted name in pediatric healthcare for decades. The... Show More
Job Requirements
- Fluent in both Spanish and English
- Minimum of 1 year experience in a medical office setting preferred
- Valid driver’s license required upon hire and throughout employment
- Ability to learn and practice Pediatric Associate procedures policies and protocols
- Proficient grammar spelling and verbal communication skills
- Ability to read comprehend and follow oral and written instructions
- Knowledge of computer and medical terminology desired
- Excellent customer service skills
- Strong phone etiquette
- Ability to maintain patient confidentiality
- Ability to file alphabetically and numerically
- Experience using computer systems scanner printer fax
- Willingness to travel 15 to 20 percent
- Ability to stand sit reach lift up to 10 pounds and wear personal protective equipment
- Comfortable working in a patient-facing indoor environment
- Availability for full-time day schedule
Job Qualifications
- Minimum of 1 year experience in a medical office setting preferred
- Valid driver’s license required upon hire and throughout employment
- Ability to learn and practice Pediatric Associate procedures policies and protocols
- Proficient grammar spelling and verbal communication skills
- Ability to read comprehend and follow oral and written instructions
- Knowledge of computer and medical terminology desired
- Ability to interact effectively and maintain professional relationships
- Excellent customer service skills with professional and friendly demeanor
- Strong phone etiquette with clear and concise speaking ability
- Good judgment and ability to maintain patient confidentiality
- Ability to file alphabetically and numerically
- Experience with computer systems scanner printer fax usage
Job Duties
- Check in patients upon arrival updating demographics insurance information PCP pharmacy collecting co-pays and patient balances providing consents for signature and health questionnaires
- Check out patients collecting additional balances providing visit summaries specialist referral information patient portal information completed forms and follow-up appointments
- Verify patient insurance through Batch Eligibility or on demand contacting patients whose insurance is not active or PCP is not appropriate
- Post patient charges and payments completing charge and payment reconciliation
- Scan and upload documents through the Document Management system
- Sort and deliver mail and PA documents received by courier maintaining a clean work area and patient waiting area
- Participate in staff and educational meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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