Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
sign on bonus
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Pediatric Associates is a well-established pediatric healthcare provider founded in 1955 in Hollywood, Florida. With a strong focus on clinician-led, evidence-based care, the organization has developed into a nationwide network providing comprehensive primary care for children. As a family-oriented company, Pediatric Associates emphasizes a medical home model that ensures collaborative healthcare innovation led by clinicians, aiming to deliver personalized, high-quality medical services to pediatric patients. The organization is committed to nurturing a supportive environment for both patients and employees, emphasizing excellence in pediatric care across its growing team of pediatricians and pediatric care teammates. Pediatric Associates values diversity, equity, and... Show More
Job Requirements
- Bilingual in Spanish and English, fluent in both
- Minimum of 1 year experience in a medical office setting
- Active and valid driver’s license upon hire and during employment
- Ability to learn and adhere to Pediatric Associates policies and procedures
- Proficient grammar, spelling, and verbal communication skills
- Ability to read, comprehend, and follow oral and written instructions
- Ability to provide excellent customer service
- Maintain professionalism and patient confidentiality
- Experience with computer systems and office equipment
- Ability to stand and sit for extended periods
- Ability to lift and carry up to 10 pounds
- Willingness to travel 15-20% to other office locations as needed
Job Qualifications
- Minimum of 1 year experience in a medical office setting preferred
- Active and valid driver’s license upon hire and during employment
- Ability to learn and practice Pediatric Associates procedures, policies, and protocols
- Proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written documents
- Ability to read, comprehend, and follow oral and written instructions
- Knowledge of computer and medical terminology desired
- Ability to interact effectively and support staff while maintaining professional working relationships
- Provide excellent customer service by greeting and receiving patients and visitors in a professional and friendly manner
- Maintain professional and excellent phone skills and etiquette, speaking clearly and concisely
- Use good judgment and maintain patient confidentiality
- Ability to file alphabetically and numerically
- Experience using computer systems, scanners, printers, and fax machines
Job Duties
- Check in patients upon arrival, updating demographics, insurance information, PCP, pharmacy, collecting co-pays and patient balances, and providing consents and health questionnaires for signature
- Check out patients, collect additional balances, provide visit summaries, specialist referral information, patient portal information, completed forms, and follow-up appointments
- Verify patient insurance through batch eligibility or on demand and contact patients whose insurance is not active or PCP is not appropriate
- Post patient charges and payments and complete charge and payment reconciliation
- Scan and upload documents through the document management system
- Sort and deliver mail and PA documents received by courier and maintain a clean work area and patient waiting area
- Participate in staff and educational meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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