Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Day shift
Great benefits effective day 1
Mission Driven Team environment
Career growth and advancement potential
Job Description
Trinity Health Of New England Medical Group is a well-established healthcare provider serving communities in Connecticut and western Massachusetts. As part of the larger Trinity Health Of New England system, it offers a comprehensive range of primary care, specialty care, surgical services, urgent care, rehabilitation, imaging, and laboratory services to thousands of patients every year. The organization is dedicated to delivering high-quality, compassionate healthcare while fostering a supportive and inclusive environment for both patients and staff.
The position of Medical Receptionist / Business Services Representative within Trinity Health Of New England Medical Group's Rocky Hill Access Center is... Show More
The position of Medical Receptionist / Business Services Representative within Trinity Health Of New England Medical Group's Rocky Hill Access Center is... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- Schedules patient appointments based on department protocols to maximize provider productivity
- Performs patient registration and insurance verification
- Collects copay and point of service payments
- Handles pre-certifications, prior authorizations, and referrals
- Prepares charts and manages incoming and outgoing faxes
- Provides clerical support to providers and staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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