Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.94 - $31.41
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
retirement program
Paid Time Off
Tuition Reimbursement
Employee assistance program
onsite clinic
Job Description
Park Nicollet is a part of HealthPartners, a nonprofit, integrated health care organization dedicated to improving the health and well-being of patients, members, and communities. HealthPartners operates more than 90 locations, including hospitals and clinics across Minnesota and Wisconsin, and also offers health insurance coverage in six states. With a strong commitment to diversity, equity, and inclusion, HealthPartners fosters an inclusive environment where new ideas are welcomed, and hard work is recognized. The organization supports continuous learning, health equity, and community advocacy, making it one of the leading health care providers in the region.
Park Nicollet Clinics, a di... Show More
Park Nicollet Clinics, a di... Show More
Job Requirements
- Six months related experience
- Accurate computer and keyboarding skills
- Knowledge of age-related growth and development principles necessary for safe patient service
- Proficient in operating telephone, headsets, PC, printer, photo copier and fax machine
- Reliable transportation for floating among multiple clinic sites
- Ability to work Monday through Friday with occasional weekend shifts
- Ability to handle last-minute schedule changes and site switches
- Ability to maintain patient confidentiality
Job Qualifications
- Six months related experience
- Accurate computer and keyboarding skills
- Knowledge of age-related growth and development principles
- Proficiency in operating telephone and headsets, PC, printer, photo copier and fax machine
- Strong verbal and written communication skills
- Human relations sensitivity and customer service skills
- Knowledge of medical terminology
- Ability to promote and maintain good patient relations and confidentiality
- Ability to work in a fast-paced and structured environment
- Ability to sit for long periods
Job Duties
- Answer and respond promptly to incoming telephone calls from patients and employer groups
- Meet department-specific agent expectations for call handling
- Follow established guidelines and processes within the department
- Greet patients and provide front desk support including co-pay collection
- Schedule follow-up appointments and referrals
- Support departmental clerical duties
- Maintain patient confidentiality and ensure quality service through courteous assistance
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: