Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $29.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Job Description
TrueCare is a trusted healthcare provider dedicated to serving the San Diego and Riverside Counties. Our mission revolves around offering compassionate and comprehensive healthcare services especially to underserved communities that struggle to access quality care due to financial or insurance barriers. We take pride in our commitment to inclusiveness and cultural sensitivity, ensuring that every patient receives affordable and respectful care. Standing as a beacon of healthcare equity in the region, TrueCare aims to be the premier healthcare provider by delivering an exceptional patient experience through innovative and integrated care models that address the diverse needs of our community.\n\nOur Medical... Show More
Job Requirements
- high school diploma or equivalent
- one (1) year experience as a Medical Receptionist or administrative/clerical experience
- basic computer proficiency
- bilingual in English and Spanish
Job Qualifications
- high school diploma or equivalent
- one (1) year experience as a Medical Receptionist or administrative/clerical experience
- basic computer proficiency
- bilingual in English and Spanish
- experience working with EHR
- knowledge of medical terminology
Job Duties
- ensure reception area is well-maintained, neat and clean for each working day
- check patients in, verifying patient identification, address, phone number(s), billing information and demographics
- inform patients of TrueCare services, policies and procedures
- inform and update patients of wait times
- qualify self-pay patients, according to TrueCare protocols, for any available programs the patient qualifies for and accurately enter data into Intergy
- review the Agriculture/Migrant question with patients according to current protocol and accurately enter data into Intergy
- print and verify immunization record of children through the San Diego Immunization Record (SDIR)
- respect and maintain privacy and dignity of patients
- assure patient confidentiality at all times
- answer incoming calls, address inquiries, and take detailed messages when necessary
- as appropriate, transfer calls or send tasks through our Electronic Health Record (EHR) to nursing and/or provider staff
- pre-register, register and schedule patient appointments, as needed
- assist patients with completion of registration forms, as needed
- inform patients of costs of care provided
- collect co-payments and fees, issue receipts and post payments according to TrueCare protocols
- monitor and log any problems that occur with the POS device and notify the Information Systems (IS) department immediately
- input collection and insurance information into Intergy
- ensure self-pay billing is completed daily
- balance daily financial registers and submit data to the billing department
- give fees collected to the person responsible for making deposits
- perform other related duties as assigned including, but not limited to, special projects
- opening and sorting mail
- and ordering supplies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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