TrueCare

Medical Receptionist - Quick Care (VW)

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $29.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling

Job Description

TrueCare is a highly respected healthcare provider serving San Diego and Riverside Counties with a mission to deliver compassionate and comprehensive medical care to underserved communities. Recognized for its dedication to accessibility, TrueCare ensures that individuals receive high-quality healthcare regardless of their income or insurance status. The organization focuses on providing culturally sensitive and affordable health services tailored to meet the diverse needs of the populations it serves. TrueCare envisions itself as a premier healthcare entity in the region, committed to enhancing patient experiences through innovative, integrated care models that promote health equity and improved community health outcomes.

The Medical... Show More

Job Requirements

  • High school diploma or equivalent
  • one (1) year experience as a Medical Receptionist or administrative/clerical experience
  • basic computer proficiency
  • bilingual in English and Spanish

Job Qualifications

  • High school diploma or equivalent
  • one (1) year experience as a Medical Receptionist or administrative/clerical experience
  • basic computer proficiency
  • bilingual in English and Spanish
  • experience working with EHR
  • knowledge of medical terminology

Job Duties

  • Ensure reception area is well-maintained, neat and clean for each working day
  • check patients in, verifying patient identification, address, phone number(s), billing information and demographics
  • inform patients of TrueCare services, policies and procedures
  • inform and update patients of wait times
  • qualify self-pay patients, according to TrueCare protocols, for any available programs the patient qualifies for and accurately enter data into Intergy
  • review the 'Agriculture/Migrant' question with patients according to current protocol and accurately enter data into Intergy
  • print and verify immunization record of children through the San Diego Immunization Record (SDIR)
  • respect and maintain privacy and dignity of patients
  • assure patient confidentiality at all times
  • answer incoming calls, address inquiries, and take detailed messages when necessary
  • as appropriate, transfer calls or send tasks through our Electronic Health Record (EHR) to nursing and/or provider staff
  • pre-register, register and schedule patient appointments, as needed
  • assist patients with completion of registration forms, as needed
  • inform patients of costs of care provided
  • collect co-payments and fees, issue receipts and post payments according to TrueCare protocols
  • monitor and log any problems that occur with the POS device and notify the Information Systems (IS) department immediately
  • input collection and insurance information into Intergy
  • ensure self-pay billing is completed daily
  • balance daily financial registers and submit data to the billing department
  • give fees collected to the person responsible for making deposits
  • perform other related duties such as special projects, opening and sorting mail, and ordering supplies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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