Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Excellent Benefits
Great work environment
No Weekends
No holidays
Health Insurance
Paid Time Off
Job Description
Nebraska Methodist Health System is a comprehensive healthcare provider with a rich history dating back to the founding of Methodist Hospital in 1891. It operates four hospitals across Nebraska and southwest Iowa, in addition to over 30 clinic locations, a nursing and allied health college, a medical supply distributorship, and a central laundry facility. Guided by a mission of service and community support, Nebraska Methodist Health System prioritizes providing exceptional care and outreach programs, including financial assistance and health education. This well-established health system is renowned for its commitment to diversity and inclusion, actively promoting an environment that embraces all... Show More
Job Requirements
- high school diploma or general educational development (G.E.D.)
- 6 months previous customer service experience preferred
- american heart association basic life support (BLS) certification preferred for Papillion PT
- strong verbal communication skills
- skilled in operating a computer and navigating scheduling, registration, and patient care applications
- ability to follow written and verbal instructions
- ability to work in a diverse healthcare environment with diverse customer expectations
- ability to work as a team
- ability to keep patient information confidential
- ability to read, write, and comprehend various written reports and documents
- ability to manage multiple tasks simultaneously and efficiently
Job Qualifications
- high school diploma or general educational development (G.E.D.)
- 6 months previous customer service experience preferred
- american heart association basic life support (BLS) certification preferred for Papillion PT
- strong verbal communication skills
- skilled in operating a computer and navigating scheduling, registration, and patient care applications
- ability to follow written and verbal instructions
- ability to work in a diverse healthcare environment with diverse customer expectations
- ability to work as a team
- ability to keep patient information confidential
- ability to read, write, and comprehend various written reports and documents
- ability to manage multiple tasks simultaneously and efficiently
Job Duties
- registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information
- greets, directs, and assists patients with questions to facilitate patient care in a prompt and polite manner
- answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service
- prepares records for office visits by reviewing electronic medical records and chart contents
- handles insurance inquiries by answering questions, assisting with referrals, and completing appropriate paperwork
- processes and distributes written communication and documents accurately
- provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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