Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive pay
Generous Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Employee assistance program
Employee Discount Program
Job Description
The Orthopedic Institute of Wisconsin (OIW) is a distinguished medical organization specializing in orthopedic care and treatment. Established in 1985, the institute has grown into a nationally recognized leader known for pioneering techniques in the diagnosis and treatment of orthopedic injuries. Their mission focuses on maximizing each patient's potential for a full recovery and enabling them to return to their daily lives as quickly and safely as possible. With a commitment to excellence, the Orthopedic Institute of Wisconsin places a high value on innovation, quality care, and patient satisfaction, which has earned the organization a trusted reputation among patients and... Show More
Job Requirements
- High school diploma or equivalent
- three plus years of receptionist experience and/or previous orthopedic clinic experience preferred
- ability to read, write and communicate in English
- cognitive skills for math, decision making and excellent communication skills
- ability to work in a temperature-controlled environment
- ability to lift 25 pounds using proper lifting techniques several times during shift
- flexibility to travel between clinic locations as needed
Job Qualifications
- High school diploma or equivalent
- three plus years of receptionist experience and/or previous orthopedic clinic experience preferred
- excellent communication skills
- ability to manage difficult or emotional patient interactions professionally
- proficiency in organizing patient records and managing appointments
- knowledge of HIPAA and OSHA standards
- ability to use AIDET communication framework effectively
- strong attention to detail and multitasking skills
Job Duties
- Obtains patient's demographic information, verifies insurance, and checks patient into the clinic
- welcomes patients and demonstrate the effective use of the AIDET process
- organizes charts for providers and compares it to the schedule and makes charts for any late add-ons
- collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient's account
- manages difficult or emotional patient situations in an effective, professional manner
- manages imaging and orders and sends them to the appropriate resource
- proactively checks out each patient, including producing work/school slips for patients
- opens and closes the office to prepare for the next day clinic
- other duties as required to support the clinic
- follow all HIPAA & OSHA standards
- flexibility to travel between locations as needed until new location is established
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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