Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive benefits
Retirement match contribution
PTO accrual
Tuition Reimbursement
Health Insurance
Paid Time Off
Employee wellness programs
Job Description
Nebraska Medicine is a renowned healthcare institution dedicated to providing extraordinary patient care, innovative research, and premier educational programs. Known for its commitment to serious medicine and excellence, Nebraska Medicine strives to transform lives and create a healthy future for all individuals and communities through collaboration, innovation, and accountability. The organization upholds a culture where every colleague plays a vital role in delivering compassionate and professional service to patients and their families. Recognized by Forbes Magazine as one of America’s Top Employers and the Best Employer in Nebraska, Nebraska Medicine offers a supportive work environment inclusive of competitive benefits such... Show More
Job Requirements
- Minimum of 16 years of age
- Ability to provide high level of customer service to physicians, patients and other internal and external customers
- Ability to work professionally with physicians, clinic staff, and patients in a timely, confidential manner
- Demonstrated analytical, prioritization and organizational skills
- Demonstrated flexibility and dedication to team environment
- Effective communication skills
Job Qualifications
- Minimum of 16 years of age
- High school education or equivalent preferred
- One year post-secondary education with coursework in business, medical assistant program or nursing assistant program or equivalent combination of education and experience preferred
- Nursing Assistant or Medical Assistant preferred
- Knowledge of medical terminology preferred
- Experience with Microsoft Office, specifically Word and Excel preferred
- Effective communication skills
- Demonstrated ability to provide high level of customer service
- Demonstrated analytical, prioritization and organizational skills
- Demonstrated flexibility and dedication to team environment
Job Duties
- Serve as the first point of contact by greeting and welcoming patients and others in person and via telephone
- Answer incoming calls in a professional manner
- Check in and check out patients according to established protocols
- Schedule patient appointments effectively
- Register patients accurately
- Maintain confidentiality and professionalism when working with physicians, clinic staff, and patients
- Support administrative functions and manage communication flow within the psychiatric department
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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