Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $19.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Retirement match contribution
Paid Time Off
Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Employee wellness programs
Job Description
Nebraska Medicine is a premier healthcare institution dedicated to transforming lives through exceptional patient care, innovative research, and comprehensive educational programs. Recognized by Forbes Magazine as one of America's Top Employers and the Best Employer in Nebraska, Nebraska Medicine embodies values such as Innovation, Teamwork, Excellence, Accountability, Courage, and Healing. These values guide the organization in delivering top-tier medical services to individuals and communities while fostering a supportive and collaborative work environment for its employees.
As a part of Nebraska Medicine, the Medical Receptionist position at Poynter Hall in Omaha, NE, offers a unique opportunity to join a dynamic t... Show More
As a part of Nebraska Medicine, the Medical Receptionist position at Poynter Hall in Omaha, NE, offers a unique opportunity to join a dynamic t... Show More
Job Requirements
- Minimum of 16 years of age
- Ability to provide high-level customer service
- Professionalism in interacting with physicians, staff, and patients
- Confidentiality in handling patient information
- Strong organizational and analytical skills
- Effective verbal and written communication
- Flexibility to work scheduled shifts
- Willingness to complete mandatory training
- Ability to use telephone and computer systems
- Capacity to work as part of a team
Job Qualifications
- Minimum of 16 years of age
- Demonstrated ability to provide high levels of customer service to physicians, patients, and internal/external customers
- Ability to work professionally with physicians, clinic staff, and patients in a timely and confidential manner
- Strong analytical, prioritization, and organizational skills
- Flexibility and dedication to a team environment
- Effective communication skills
- High school education or equivalent preferred
- One year post-secondary education in business, medical assistant or nursing assistant program, or equivalent experience preferred
- Nursing Assistant or Medical Assistant certification preferred
- Knowledge of medical terminology preferred
- Experience with Microsoft Office, specifically Word and Excel, preferred
- Fluency in Spanish preferred depending on the position
Job Duties
- Greet and welcome patients and visitors in person at the check-in desk or via telephone
- Answer incoming calls in a professional and courteous manner
- Check in and check out patients per established protocols
- Schedule patient appointments efficiently and accurately
- Register patients ensuring all information is collected and recorded correctly
- Coordinate with physicians and clinic staff to facilitate timely patient flow
- Maintain patient confidentiality and adhere to HIPAA regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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