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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Savings Account (HSA)
Life insurance
Disability insurance
401(k)
401(k) matching
Company parties
competitive salary
Dental Insurance
Employee Discounts
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Vision Insurance
Wellness resources
Job Description
American Family Care (AFC) is the nation's leading urgent care provider, operating more than 200 clinics across 26 states. AFC is dedicated to revolutionizing healthcare access by delivering high-quality medical services in convenient locations and times for patients nationwide. Founded on the principles of patient-first care, AFC is committed to providing affordable, accessible healthcare while respecting the rights and dignity of all patients. The company fosters a diverse and inclusive work environment that values innovation, fairness, and transparency in compensation and employment practices. AFC is an Equal Opportunity Employer that invests in employee development and career growth to build a... Show More
Job Requirements
- High school diploma preferred
- X-Ray Tech, Medical Assistant or related certification is a plus
- Current CPR or Basic Life Support (BLS) certification is required
- Experience with insurance verification and medical billing
- Ability to explain complex insurance concepts
- Detail-oriented with high accuracy
- Experience in a medical office environment
- Proficiency in medical billing software and EMR systems
- Strong communication and problem-solving skills, Positive attitude
- Available to work 2 to 3 shifts per week including some evenings and weekends
Job Qualifications
- Experience with insurance verification and medical billing
- Ability to explain complex insurance concepts to patients with empathy and clarity
- Highly detail-oriented with strong accuracy skills
- Experience working as a medical receptionist, administrative assistant, or in customer service roles within a medical office
- Proficiency with medical billing software and electronic medical records systems
- Strong problem-solving skills related to billing issues
- Positive attitude when handling challenging financial conversations
Job Duties
- Master insurance verification before services are provided to prevent claim denials and maximize revenue capture
- Excel at financial counseling by explaining costs, billing processes, and insurance complexities to patients clearly
- Solve billing problems by identifying and resolving insurance discrepancies and billing issues proactively
- Drive patient satisfaction by delivering exceptional service during financial discussions
- Be the face of AFC by greeting patients with warmth and professionalism
- Own the front desk flow by processing payments, scheduling appointments, and managing patient check-ins efficiently
- Protect patient information by maintaining organized records and following HIPAA regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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