
Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.25 - $18.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Dental Insurance
Job Description
Cook Children’s is a renowned not-for-profit healthcare organization dedicated to providing exceptional pediatric care to families across Texas. Headquartered in Fort Worth, Texas, Cook Children’s operates a flagship medical center, a newly established medical center in Prosper, and a comprehensive network that includes over 60 primary, specialty, and urgent care locations throughout the state. Their extensive range of services encompasses a physician network, home health care, surgery centers, a health plan, health services, and a health foundation. This expansive system allows Cook Children’s to meet the unique and diverse healthcare needs of children and their families with top-ranked specialty programs... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Excellent communication skills
- Ability to adapt to staffing and patient volume changes
- Maturity to withstand pressure in interactions with public and physicians
- Basic understanding of medical terminology
- Availability to work Monday to Friday 8:00 am to 5:00 pm
- Ability to perform multiple tasks efficiently
Job Qualifications
- High school graduate or equivalent
- Customer service experience
- Exhibit good interpersonal and communication skills
- Ability to handle pressure professionally in a healthcare environment
- Knowledge of medical terminology and insurance plans is a plus
Job Duties
- Greet patients and establish a friendly and positive intake and check out encounter
- Maintain efficient patient flow in the clinic
- Answer phones promptly and courteously
- Schedule patient appointments accurately
- Register patients and manage patient information
- Handle billing and payment collection activities following clinic policies
- Learn and understand diversified insurance plans and medical terminology
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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