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Medical Receptionist - Per Diem
Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $13.25 - $16.25
Work Schedule
Flexible
Benefits
flexible scheduling
Professional development opportunities
Supportive team environment
comprehensive training
Opportunity for career growth
Exposure to healthcare operations
Positive workplace culture
Job Description
Imagine360 is a healthcare service provider known for its commitment to delivering high-quality medical care to communities in Deland and Deltona, Florida. As a leading healthcare center, Imagine360 operates the miCare Health Center, which focuses on providing comprehensive medical services tailored to meet the needs of its diverse patient population. The organization's mission centers on enhancing patient experiences through compassionate care, efficient service delivery, and maintaining the highest standards of medical practice. Imagine360 values the importance of a well-coordinated administrative team that facilitates smooth operations and supports healthcare professionals in delivering optimal patient care. The company fosters a collaborative work... Show More
Job Requirements
- High school diploma/GED required
- 1+ years of experience working in medical office or administrative/clerical position
- Previous experience or ability to work with electronic health records
- Familiarity with eClinicalWorks preferred
- Ability to handle fast-paced environment and prioritize tasks
- Excellent communication skills
- Working knowledge of computers and Microsoft Office
- Proficient typing skills
- Strong organizational, problem-solving, and analytical skills
- Ability to work independently and manage priorities
- Ability to maintain confidentiality of protected health information
Job Qualifications
- High school diploma/GED
- 1+ years of experience in medical office or administrative/clerical position
- Experience or ability to work with electronic health records
- Familiarity with eClinicalWorks is a plus
- Excellent communication and problem-solving skills
- Working knowledge of Microsoft Office products
- Proficient typing skills
- Organizational, problem-solving, analytical skills and detail oriented
- Ability to work independently, prioritize workloads, multitask and manage priorities
- Ability to maintain confidentiality of protected health information in compliance with HIPAA
Job Duties
- Welcomes and greets patients and visitors in person or on the telephone
- Assists patients with check in process
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments
- Keeps patient appointments on schedule by notifying provider of patient arrival and reviewing service delivery
- Schedules appointments for new and recurring patients based on staff and provider availability
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains business office inventory and equipment by checking stock, placing orders, and scheduling repairs
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedures and reporting needed changes
- Contributes to team effort by accomplishing related results as needed
- Calls patients to remind them of upcoming appointments and to help schedule off-site testing
- Maintains a welcoming reception area that is clean and comfortable
- Provides timely and thorough follow-up with internal and external customers
- Appropriately escalates difficult issues up the chain of command
- Participates in committees or process improvement teams to enhance quality and customer satisfaction
- Recognizes trends that fall outside quality parameters and alerts supervisors
- Performs self-quality monitoring and provides ongoing feedback
- Collaborates cross-departmentally to improve procedures
- Develops or improves internal processes
- Trains new employees as assigned
- Follows other instructions and performs duties as requested by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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