Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
Inclusive culture
Patient-centric environment
Day shift
Job Description
We are a comprehensive healthcare organization that operates within Connecticut and western Massachusetts, providing a wide range of medical services that include primary care, specialty care, surgery, urgent care, rehabilitation, and diagnostic services such as imaging and laboratory testing. As part of Trinity Health Of New England, we are deeply committed to delivering holistic, compassionate, and patient-centered care to thousands of patients annually. Our team is composed of dedicated primary care providers, specialists, and surgeons who work collaboratively to meet the diverse health needs of our community. We prioritize values such as dignity, respect, inclusivity, and teamwork. Rooted in our... Show More
Job Requirements
- High school diploma or equivalent
- experience within a medical office or billing department preferred
- knowledge of patient billing and medical terminology preferred
- excellent keyboard skills
- proficiency in a Windows based computer environment and Microsoft Office products
- accuracy and dependability
Job Qualifications
- High school diploma or equivalent
- experience within a medical office or billing department preferred
- knowledge of patient billing and medical terminology preferred
- excellent keyboard skills
- proficiency in a Windows based computer environment and Microsoft Office products
- accuracy and dependability
Job Duties
- Greet and communicate with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- answer telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- verify active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribed format
- process calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner
- schedule patient appointments based on department protocols to maximize provider productivity
- accurately register patients ensuring that required information is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information
- prepare exam rooms and provide clerical support to providers and staff
- assist with post-operative patient visits and take vital signs
- update electronic health records and manage incoming and outgoing faxes
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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