Medical Receptionist - Pediatrics

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Paid Time Off
Paid holidays
Health Insurance
Pension Plan
Bonuses

Job Description

Our organization is a well-established pediatric healthcare provider that is committed to delivering exceptional patient care to children and their families. As a recognized leader in pediatric health services, we offer a supportive and stable work environment where employees are valued and empowered to contribute to the well-being of young patients. Our practice is dedicated to maintaining the highest standards of care, fostering a compassionate and professional atmosphere that prioritizes patient satisfaction and health outcomes. We are proud to be a place where employees can grow their careers and develop meaningful relationships within a team-oriented setting.

We are curren... Show More

Job Requirements

  • High school diploma, GED or equivalent training and experience
  • Prior medical receptionist experience preferred
  • Basic math and computer skills
  • Bilingual English/Spanish preferred
  • Pleasant phone manners and professional appearance
  • Excellent customer service skills
  • Good organizational skills
  • Ability to manage multiple tasks simultaneously
  • Computer literate, with good typing skills, 35 WPM
  • Working knowledge of medical records and electronic health record system

Job Qualifications

  • High school diploma, GED or equivalent training and experience
  • Prior medical receptionist experience preferred
  • Bilingual English/Spanish preferred
  • Pleasant phone manners and professional appearance
  • Excellent customer service skills
  • Good organizational skills
  • Ability to manage multiple tasks simultaneously
  • Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
  • Computer literate, with good typing skills, 35 WPM
  • Working knowledge of medical records and electronic health record system

Job Duties

  • Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly
  • Answers questions and provides information directly to person or on telephone, based on knowledge of Center, department, policies, procedures and regulations
  • Secures all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc
  • Answers telephone calls using proper protocol
  • reschedules patients' appointments, notifies patients of any changes in appointments
  • Properly records "No Shows" and updates scheduler system information
  • Immediately refers any "Walk-In" patients to medical triage, if they present with severe or unusual symptoms or complaints
  • Assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner
  • Performs additional duties, such as translation, as may be required
  • Proficient in Medical Manager, including patient registration, updating insurance and procedure entry
  • May be asked to function in this capacity as staffing needs dictate
  • Verification of and authorization by insurance
  • Utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently
  • Other duties as required

OysterLink connects hospitality employers and applicants.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: