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Select Physical Therapy

Medical Receptionist - Patient Service Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Fixed Shifts
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Benefits

Paid Time Off
Medical insurance
prescription insurance
Vision Insurance
Dental Insurance
401(k) retirement plan
Life insurance

Job Description

Our outpatient physical therapy center, located in Plant City, FL, is dedicated to providing exceptional care and service to every patient that walks through our doors. We believe that the patient experience starts the moment they arrive, and as such, we invest heavily in building a team that understands the importance of excellent customer service combined with efficient administrative operations. Our center specializes in outpatient physical therapy services designed to help patients recover, heal, and improve their quality of life. We are committed to fostering a welcoming environment where patients feel supported and informed throughout their care journey.

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Job Requirements

  • High school diploma or GED
  • At least 1 year of medical office experience
  • Experience with insurance verification
  • Strong communication and organizational skills
  • Ability to work full-time Monday through Friday with flexible hours
  • Bilingual skills preferred but not required

Job Qualifications

  • High school diploma or GED
  • Insurance verification experience
  • 1 year medical office experience
  • 1 year front desk experience preferred
  • Bilingual preferred

Job Duties

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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