Sono Bello

Medical Receptionist - Patient Experience Specialist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.25
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Work Schedule

Standard Hours
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Benefits

No holiday or night shifts
Work-life balance
Opportunity for growth
Supportive company environment
Small practice feel

Job Description

This job opportunity is offered by a progressive medical aesthetics practice dedicated to delivering exceptional care in a supportive and patient-focused environment. The practice prides itself on creating a small practice feel backed by the resources and stability of a larger company, ensuring employees benefit from both personalized work conditions and robust organizational support. With a focus on patient well-being, the facility operates without night shifts or holiday work, promoting a healthy work-life balance where professionals can thrive in a predictable schedule. The company culture emphasizes positivity and growth, often referring to their services as "happy medicine," as they work... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in medical office or customer service preferred
  • Proficiency with telephone, computer, and related devices
  • Ability to stand and walk for periods of time
  • Ability to lift up to 25 pounds
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Job Qualifications

  • Must be familiar with MS Office including Excel
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of the organization
  • Ability to add, subtract, multiply and divide
  • Ability to carry out instructions furnished in written, oral, or diagram form
  • Ability to problem solve

Job Duties

  • Customer service/administration
  • Greet all patients and offer beverage
  • Check patients in and make sure schedule reflects appointment status
  • Check patients out and schedule next appointment
  • Maintain accountability for the schedule book
  • Introduce visitors to the appropriate personnel that will assist with their concerns
  • Conduct confirmation calls for appointments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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