Medical Receptionist - Patient Experience Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life insurance
401k
Employee assistance program
Paid Time Off
Paid holidays

Job Description

Sono Bello is recognized as America’s leading cosmetic surgery specialist, renowned for its exceptional expertise in laser liposuction and body contouring procedures. With over 185 board-certified surgeons and more than 300,000 successful procedures completed, Sono Bello has established itself as a trusted name in the aesthetic surgery industry. The company’s mission centers on helping individuals achieve their best bodies and live their best lives, embodying a passion for transformative results and a patient-first approach.\n\nSono Bello operates within the fast-paced, growing field of aesthetic enhancement, offering an innovative and patient-centered environment. Employees at Sono Bello become integral members of a dynamic,... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in administrative or customer service role preferred
  • proficiency in ms office including excel
  • strong communication skills
  • basic math skills
  • ability to stand and walk for extended periods
  • ability to lift up to 25 pounds
  • reliable and punctual
  • team player with a positive attitude

Job Qualifications

  • must be familiar with ms office including excel
  • ability to write routine reports and correspondence
  • ability to speak effectively before groups of customers or employees
  • ability to add subtract multiply and divide
  • ability to carry out instructions furnished in written oral or diagram form
  • ability to problem solve

Job Duties

  • customer service/administration
  • greet all patients and offer beverage
  • check patients in and make sure schedule reflects appointment status
  • check patients out and schedule next appointment
  • maintain accountability for the schedule book
  • introduce visitors to the appropriate personnel
  • conduct confirmation calls for appointments
  • pull next day’s patient charts and organize per scheduled appointment time
  • prepare new patient charts
  • maintain inventory of all front office supplies
  • check email and forward to appropriate staff member
  • organize and maintain file system
  • keep front desk and lobby area clean
  • billing
  • process payments
  • print daily close out reports on scheduling system and review for accuracy
  • fill deposit slips for all received cash and checks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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