Medical Receptionist (Part Time After Hours)
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Sign-On Bonus
employee training
flexible schedule
Job Description
Pediatric Associates is a well-established healthcare organization founded in Hollywood, Florida, in 1955. It specializes in pediatric primary care and operates under a clinician-led, evidence-based medical home model. The company is part of the Pediatric Associates Family of Companies, a growing team of dedicated pediatricians and pediatric care teammates committed to delivering exceptional healthcare services to children nationwide. Pediatric Associates stands out as the first nationwide Pediatric Primary Care Medical Home, emphasizing the importance of clinician input in driving medical home innovations and ensuring high-quality care tailored to the unique needs of pediatric patients. This company prides itself on fostering... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in a medical office setting preferred
- Active and valid driver’s license for the duration of employment
- Ability to work Monday through Friday from 6 pm to 10 pm with flexibility for additional clinic hours coverage
- Proficiency in computer use including document scanning and management
- Ability to stand, sit, and lift up to 10 lbs
- Excellent communication and interpersonal skills
- Ability to maintain patient confidentiality in compliance with HIPAA regulations
- Professional demeanor and ability to handle multiple tasks efficiently
- Availability for patient-facing duties with some travel to other office locations (15%-20%) as needed
Job Qualifications
- Minimum of 1 year experience in a medical office setting preferred
- Ability to learn and practice Pediatric Associates procedures, policies, and protocols
- Proficient grammar, spelling, and verbal communication skills
- Ability to read, comprehend, and follow oral and written instructions
- Knowledge of medical terminology and computer systems desired
- Ability to interact effectively and maintain professional working relationships
- Excellent customer service skills including greeting and receiving patients and visitors professionally
- Strong phone skills with clear and concise communication
- Good judgment and patient confidentiality maintenance
- Filing skills both alphabetically and numerically
- Experience using computer systems, scanners, printers, and fax machines
Job Duties
- Check in patients upon arrival including updating demographics, insurance information, primary care provider (PCP), pharmacy details
- Collect co-pays and patient balances
- Provide consents for signature and distribute appropriate health questionnaires
- Check out patients including collecting additional balances and providing visit summaries
- Supply specialist referral information and patient portal details
- Schedule follow-up appointments
- Verify patient insurance through Batch Eligibility or on-demand verification
- Contact patients with inactive insurance or inappropriate PCPs
- Post patient charges and payments
- Complete charge and payment reconciliation
- Scan and upload documents through the Document Management system
- Sort and deliver mail and Pediatric Associates documents received by courier
- Maintain a clean work area and patient waiting area
- Participate in staff and educational meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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