Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
The hiring establishment is a healthcare clinic focused on providing exceptional patient care and administrative services. This clinic serves as a comprehensive medical facility that emphasizes the importance of patient satisfaction, confidentiality, and efficient healthcare operations. Known for its commitment to a high standard of medical service, the clinic employs medical professionals and support staff who work collaboratively to create a welcoming environment for patients. The clinic handles diverse medical needs, ensuring patients receive prompt attention, accurate record-keeping, and effective insurance processing. It strives to maintain a clean, organized, and customer-friendly atmosphere in its reception and medical areas, supporting the... Show More
Job Requirements
- Must be able to see with corrective eyewear
- Must be able to hear clearly with assistance
- May be exposed to infectious and contagious diseases
- May be in contact with patients under a wide variety of circumstances
- Able to handle emergency or crisis situations
- Will be required to wear protective equipment as necessary
- Ability to escort or transport patient by wheelchair or stretcher
- Frequently sitting, walking, standing
- Occasionally bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling
- Ability to lift 15-20 pounds
Job Qualifications
- High school diploma or equivalent required, associates preferred
- Must obtain and maintain a current certification in BLS
- 1-3 years prior medical office experience is preferred
- Understanding of medical coding and billing
- Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others
- Competent with common PC applications including Internet, Email, and Microsoft Office
- Ability to supervise, train, and evaluate new and current provider staff
Job Duties
- Greets patients in a polite, prompt, and helpful manner
- Proactively keeps patients informed on delays and expected time to be seen by the provider
- Consistently provides superior internal and external customer service
- Ensures patient flow runs smoothly and efficiently
- Obtains registration data, insurance information, and photo ID at each encounter
- Promptly and accurately enters patient data into the computer system
- Verifies patient's insurance
- Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan
- Follows all HIPAA guidelines and rules and explains practices to patients
- Maintain proper personnel conduct and confidentiality of patient, staff, and physician information
- Balances daily charges
- Ensures that any money received is safeguarded
- Must have exceptional multi-tasking abilities
- Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity
- Assists other staff when needed in a positive, team-centered manner
- Assist in scheduling and following up on provider referrals
- Ensures lobby remains clean and stocked with necessary items
- Seeks out methods and practices to minimize financial risk
- Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date
- Other duties as assigned
- This is a safety-sensitive and confidential position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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