Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401(k) match
paid Volunteer Time Off
community engagement
Job Description
The hiring establishment is a well-regarded multi-specialty medical facility located in Joliet. This healthcare provider offers quality medical services across various specialties, ensuring that patients receive comprehensive and compassionate care. The facility is committed to maintaining a welcoming and professional environment for both patients and staff and strives to deliver exceptional healthcare through advanced technologies and patient-centered practices. As part of a community-focused organization, the practice emphasizes teamwork, respect, and continual improvement in health services.
This particular role is for a Medical Receptionist working part-time, approximately 20 hours per week, with varied shifts including rotating evenings and weekends.... Show More
This particular role is for a Medical Receptionist working part-time, approximately 20 hours per week, with varied shifts including rotating evenings and weekends.... Show More
Job Requirements
- High school diploma or GED
- Prefer one year experience in customer service setting, preferably in a medical office
- Ability to type a minimum of 30 words per minute strongly preferred
- Basic knowledge of medical terminology
- Strong service orientation with friendly and approachable demeanor
- Excellent organizational skills
- Effective verbal communication skills
- Ability to multitask and maintain attention to detail
- Adaptability and calmness under pressure
- Ability to work well in a team
- Proficiency in computer use and ability to learn EPIC software
Job Qualifications
- Prefer one year experience in customer service setting, preferably in a medical office
- Basic knowledge of medical terminology
- Able to type a minimum of 30 wpm strongly preferred
- High school diploma or GED
- Service orientation: capable of providing excellent customer service, friendly and approachable demeanor
- Organizational skills to provide order and structure to daily processes
- Verbal communication skills including tact, responsiveness, empathy, and confidentiality
- Ability to multitask effectively with attention to detail
- Adaptability to changing activities and maintaining calm under pressure
- Teamwork skills to work effectively with others and offer assistance
- Computer proficiency including ability to learn EPIC software and basic Microsoft applications
Job Duties
- Acknowledges and welcomes patients and visitors
- Informs staff of patient/visitor arrival and provides instruction, assistance and information as to completion of required paperwork and waiting times
- Answers general questions about the facility including location, restrooms, elevators, hours of operation
- Ensures waiting area is clean, tidy, and stocked with appropriate patient announcements and brochures
- Conveys information to patients and/or visitors as directed
- Assists or calls for assistance with patients with ambulatory difficulties
- Obtains registration information from patients for input into EPIC
- Verifies and/or updates demographic and health plan information
- Checks patients in and out of the clinic
- Provides patients with information regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies, and collects required forms and signatures
- Schedules appointments in EPIC according to Practice protocol
- Conveys schedule changes to appropriate staff
- Reviews next day’s schedules and prints physician schedules as directed
- Assists patients with obtaining appointments at other physician and hospital sites and/or schedules lab or radiology testing
- Pulls patient charts, files information correctly, and maintains the filing system
- Prepares charts to clinic and/or Practice specifications
- Collects copays, cash, check, or credit card payments and posts all payments in EPIC
- Balances daily cash and collections
- Secures change drawers and cash ensuring appropriate financial procedures
- Answers multiple phone lines, screens calls, takes detailed messages, directs calls to appropriate staff
- Understands responsibility limits and does not provide medical advice
- Performs all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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