Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.63 - $22.45
Work Schedule
Standard Hours
Benefits
competitive pay
Flexible Schedule
Professional work environment
Paid training
Employee support
Job Description
Perinatal Associates of Central Oregon (PACO) is a compassionate and patient-centered women’s health clinic dedicated to providing high-quality care in a welcoming environment. Located in Bend, Oregon, PACO is a division of Women’s Care, a respected name in women’s health services. The clinic focuses on comprehensive perinatal and women’s healthcare, offering various services designed to support women throughout different stages of their lives. From prenatal care to gynecological services, PACO aims to deliver personalized care that meets the unique needs of each patient. Their approach highlights empathy, professionalism, and a strong commitment to patient well-being, making them a trusted healthcare... Show More
Job Requirements
- High school diploma or GED equivalent
- One year of customer service experience in a professional environment preferred
- Professional communication skills
- Strong personal work habits with high accountability and self-management
- Ability to adapt and maintain composure
- Effective time management skills
- Ability to respond constructively to feedback
Job Qualifications
- High School Diploma or GED equivalent
- One year of customer service experience in a professional environment preferred
- Strong communication skills
- Ability to adapt and maintain composure in a fast-paced environment
- Proficiency in managing multiple communication channels
- Demonstrated teamwork and interpersonal skills
- Basic knowledge of healthcare or medical office procedures preferred
Job Duties
- Greet and check in patients in a professional and friendly manner
- Verify patient information and update electronic records as necessary
- Enroll patients in the patient portal
- Manage incoming calls, emails, and faxes, directing them to the appropriate departments
- Schedule, reschedule, and cancel appointments as needed
- Collect co-pays and balance cash drawer
- Verify insurance eligibility and benefits as needed
- Address patient concerns and escalate issues when necessary
- Create a welcoming atmosphere for patients and visitors
- Ensure the waiting area and front desk are clean and organized
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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