Trinity Health

Medical Receptionist Orthopedics & Spine

Syracuse, NY, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $27.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Remote work option

Job Description

St. Joseph's is a healthcare establishment deeply rooted in a mission of compassionate and reverent care, dedicated to honoring the dignity and sacredness of every individual. As a leader in patient-centered healthcare, St. Joseph's prides itself on fostering an environment where excellence, integrity, and stewardship guide every action. The organization is committed to providing world-renowned patient care and outstanding clinical outcomes, ensuring that each patient and family receives attentive, personalized treatment that reflects their unique needs. St. Joseph's embodies a culture of relationship-based care, where communication, teamwork, and respect are paramount, creating therapeutic partnerships between patients and caregivers. This culture... Show More

Job Requirements

  • High school diploma or equivalent
  • one to two years of relevant experience preferred
  • ability to use multi-line telephones and PC with appropriate software knowledge
  • knowledge of office equipment and supplies
  • solid understanding of service-related terminology
  • good oral and written communication skills
  • strong interpersonal skills
  • customer service oriented

Job Qualifications

  • High school graduate or equivalent
  • business school or formal secretarial training a plus
  • one to two years experience preferred
  • strong oral and written communication skills
  • good interpersonal skills
  • customer service orientation

Job Duties

  • Promote a healthy work environment
  • work collaboratively with CNY Family Group
  • review CCDs for CNY Family Group and route to appropriate team members
  • collaborate and communicate regularly with management regarding goals, needs/concerns
  • incoming and outgoing phone support
  • scan and fax documentation
  • perform critical job functions to streamline patient experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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