Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Day shift hours
Great benefits effective day 1
Patient-centric environment
Career growth and advancement potential
Diverse and inclusive culture
Job Description
We are a dedicated and comprehensive healthcare group serving patients across Connecticut and western Massachusetts. Part of the reputable Trinity Health Of New England network, our organization offers a broad spectrum of medical services including primary care, specialty care, surgery, urgent care, rehabilitation, and diagnostic services such as imaging and laboratory testing. With a commitment to compassionate, person-centered care, we are proud to serve thousands of patients annually, ensuring that each individual receives high-quality medical attention tailored to their unique needs. Our diverse team of primary care providers, specialists, and surgeons work collaboratively to maintain the health and well-being of... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Requires proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows-based computer environment and Microsoft Office products
- Strong communication and interpersonal skills
- Accuracy and dependability
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- Schedules patient appointments based on department protocols in order to maximize provider productivity
- Manages patient check-in and check-out procedures
- Verifies insurance information and collects copays
- Handles referrals and authorizations
- Assists with chart preparation and maintains accurate patient records
Job Location
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