Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
On-call
Fixed Shifts
Benefits
Health Insurance
monthly performance bonuses
401(k) Plan
Paid Time Off
growth and training opportunities
supportive work culture
Free family healthcare
Job Description
AFC Urgent Care - Camas is a leading urgent care clinic dedicated to redefining healthcare experiences for both patients and staff. Located in Vancouver, Washington, this innovative healthcare provider focuses on moving fast, working smart, and supporting each other at every step to ensure the highest quality care and service. AFC Urgent Care prides itself on fostering a tight-knit team environment where employees feel valued, engaged, and empowered to contribute their best while enjoying a workplace culture that prioritizes collaboration over competition. The clinic emphasizes a supportive, non-toxic atmosphere where every team member has the chance to thrive and grow... Show More
Job Requirements
- At least one year of people-facing customer service experience
- At least one year of experience with medical administrative duties, preferred
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a plus
- Ability to stay calm under pressure
- Willingness to wear multiple hats in a fast-paced healthcare setting
Job Qualifications
- At least one year of people-facing customer service experience
- Experience with medical administrative duties is preferred
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a big plus
- Friendly and detail-oriented with excellent communication skills
- Ability to remain calm under pressure and work efficiently in a fast-paced environment
Job Duties
- Welcome patients with a warm, friendly attitude
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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