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Medical Receptionist | Physical Therapy | Full-Time | Physical Therapy
Job Overview
Compensation
Hourly
Range $17.00 - $20.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
flexible schedule
Job Description
InterMed is a leading healthcare provider dedicated to delivering high-quality, patient-centered primary care across multiple locations. Established with the mission to put patients first, InterMed focuses on providing efficient, compassionate, and value-driven services that address the unique health needs of each individual. The organization is known for its commitment to excellence, integrity, and teamwork, fostering a positive environment where staff members work collaboratively to ensure excellent patient experiences and health outcomes. InterMed integrates a modern approach to healthcare using advanced electronic medical records (EMR) systems and state-of-the-art scheduling technology, which contributes to streamlined operations and improved patient care.
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Job Requirements
- High school diploma or equivalent required
- Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
- Ability to work independently and accurately
- Ability to work well in a busy environment
- Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care
- Provide the highest quality care to patients with a level of service that exceeds their expectations
- Maintain a positive attitude and always treat patients and colleagues with dignity and respect
- Insist on honesty and integrity from colleagues and business partners
- Make teamwork a core component of relationships between physicians, staff, and patients
- Embrace change to better serve patients
- Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare
- Have fun as part of carrying out InterMed's mission to serve
Job Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Proficiency in Windows based computer applications
- Strong typing skills and accurate data entry
- Ability to handle multiple tasks in a busy environment
- Knowledge of medical office procedures is a plus
- Familiarity with electronic medical records (EMR) systems is beneficial
- Ability to follow organizational policies and procedures
- Positive attitude and commitment to patient-centered care
- Ability to maintain confidentiality and professionalism
Job Duties
- Greet incoming patients using friendly, respectful communication
- Obtain and document up to date demographic information for patients, including updated insurance and license information
- Accept patient payments and document accordingly
- Collect necessary co-pays for all insurance plans that InterMed participates with
- Maintain accurate transaction batches on credit card machine
- Assist billing office with problem resolution as necessary
- Notify clinical staff that patient has arrived via the EMR
- Process patient referrals and obtain prior authorizations
- Make patients aware of any unusual delay in their appointment time
- Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
- Be familiar with forms necessary for patient appointments, including scanning, printing, assembling, and mailing patient packets
- Use computerized appointment scheduling system to schedule patients with all necessary follow-up and ancillary appointments
- Prioritize telephone encounters
- Monitor automated confirmation calls and update EMR
- Work as a flexible and willing team member
- Use Windows based computer applications proficiently
- Perform accurate transcribing and data entry
- Type accurately and document patient encounters precisely
- Perform other duties to support the mission, vision, and values of InterMed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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