Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Employee wellness programs
Job Description
InterMed is a prominent healthcare provider specializing in delivering exceptional medical services to diverse patient populations. With a reputation for innovation and compassionate care, InterMed operates multiple clinics that emphasize patient-centered care and advanced medical practices. This organization prioritizes a professional, welcoming environment where all staff members contribute to quality healthcare delivery. Known for fostering teamwork and career development, InterMed supports its employees with continuous training and a supportive workplace culture. The company focuses on creating smooth, efficient patient experiences from appointment scheduling to follow-up care and billing. This is achieved through cutting-edge electronic medical record (EMR) systems and a... Show More
Job Requirements
- High school graduate
- Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
- Ability to work independently and accurately
- Ability to work well in a busy environment
- Flexibility to work as a team member
- Proficiency with Windows-based computer applications
- Strong prioritization and organizational skills
Job Qualifications
- High school diploma or equivalent
- Proven experience in customer service or administrative roles preferably in healthcare settings
- Strong knowledge of insurance plans and payment procedures
- Proficiency with electronic medical record (EMR) systems
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
- Familiarity with computerized appointment scheduling
- Exceptional data entry and typing skills
- Ability to maintain confidentiality and handle sensitive information professionally
Job Duties
- Greet incoming patients using friendly, respectful communication
- Obtain and document up-to-date demographic information for patients including insurance and license information
- Accept patient payments and document transactions accurately
- Collect necessary co-pays from patients enrolled in various insurance plans
- Maintain accurate transaction batches on credit card machines and balance cash drawers
- Assist billing office with problem resolution as necessary
- Notify clinical staff that patient has arrived using EMR
- Make patients aware of any unusual appointment delays
- Answer incoming phone calls with proper etiquette
- Manage necessary forms for patient appointments including scanning, printing, assembling, and mailing
- Use computerized appointment scheduling systems to schedule follow-up and ancillary appointments
- Prioritize telephone encounters
- Monitor automated confirmation calls and update EMR
- Work flexibly and collaboratively with team members
- Use Windows-based applications proficiently
- Transcribe and enter data accurately
- Maintain excellent typing skills and document patient encounters precisely
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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