Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
career growth
Diverse Culture
Day shift
Employee Discounts
Job Description
The hiring establishment is a comprehensive healthcare organization that serves patients across Connecticut and western Massachusetts, providing a wide range of medical services including primary care, specialty care, surgery, urgent care, rehabilitation, imaging, and laboratory services. This healthcare group is part of Trinity Health Of New England, a well-respected network recognized for its commitment to delivering compassionate and person-centered care. The organization prides itself on fostering a diverse and inclusive culture that respects the dignity of every individual and values the unique experiences and talents of all its employees. This healthcare provider is an Equal Opportunity Employer, ensuring that all... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
- Ability to greet patients professionally and handle multiple communications simultaneously
Job Qualifications
- High school diploma or equivalent
- Experience in a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Proficiency in a Windows-based computer environment and Microsoft Office products
- Excellent keyboarding skills
- Strong organizational and communication skills
- Ability to work effectively in a team-oriented, patient-centric environment
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner
- Schedules patient appointments based on department protocols in order to maximize provider productivity
- Verifies insurance information and manages patient billing inquiries
- Collects copays and processes payments efficiently
- Supports providers and clinical staff with administrative tasks such as chart preparation and handling incoming communications
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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