Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Employee assistance program
Professional development opportunities
Job Description
The hiring establishment is a healthcare clinic focused on providing quality patient care through efficient and personalized medical services. This clinic emphasizes a patient-centric approach, ensuring that every individual receives comprehensive medical attention in a professional and welcoming environment. The clinic operates with a team of dedicated healthcare professionals, including physicians, therapists, and administrative staff, all committed to delivering top-notch service and improving patient outcomes. Known for its friendly atmosphere and streamlined operations, the clinic places great importance on effective communication and coordination among all departments to enhance the patient experience from the moment they enter the facility to their... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in medical office or healthcare environment preferred
- proficiency in using EHR and scheduling software
- excellent communication skills
- ability to maintain patient confidentiality
- understanding of insurance verification and billing procedures
- ability to manage multiple tasks efficiently
Job Qualifications
- High school diploma or equivalent
- experience in a medical office or healthcare setting preferred
- strong communication and customer service skills
- proficiency with electronic health records (EHR) and scheduling software
- ability to handle confidential information with discretion
- basic understanding of medical insurance and billing processes
- attention to detail and organizational skills
- ability to multitask and manage time effectively
Job Duties
- Answer telephones, schedule appointments and redirect to appropriate departments as needed
- schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments
- confirm appointments in advance
- reach out to patient when necessary
- prepare schedules for clinic and identify any issues prior to visit
- greet patients, check-in and help patients complete necessary intake forms
- confirm, capture, and correct any changes in patient demographics and insurance
- verify insurance and obtain benefits as needed
- identify remaining deductible amount and/or copay to collect
- collect patient payment according to the patient’s benefits and as noted within the EHR and other applicable software
- collect and scan patient’s insurance card and photo ID
- mail no show letters daily
- review daily superbills for completion from clinic team, make edits necessary to collect proper time of service payment due at check-out
- balance payments received and prepare deposit daily
- complete all scheduling tasks, messages, requests, referrals, and faxes
- return voicemails as well as making second and third attempts to patients who have left voicemails
- provide EOB to patients and thoroughly explain balance as needed
- fax DWC forms to proper recipients
- collate, sort and identify a variety of medical information for scanning/queuing into EMR system
- sort faxes and assist with any fax failures and distributing to appropriate departments as needed
- assist with Release of Information requests by completing in office or sending to third party accordingly
- all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: