Medical Receptionist - Nephrology - Physician Practice
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.32
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Retirement benefits
performance-based incentives
Job Description
Hackensack Meridian Health is a leading healthcare organization dedicated to improving the health and well-being of the communities it serves. Known for its commitment to advancing healthcare and fostering a culture rooted in connection and collaboration, the organization supports patients and team members by providing excellent care and opportunities for professional growth. Hackensack Meridian Health prides itself on its team-oriented environment, where employees are valued as team members who contribute to the organization's mission of transforming healthcare and leading positive change. Competitive benefits and a commitment to diversity and inclusion are core to the organization's philosophy, empowering employees to succeed... Show More
Job Requirements
- High school diploma or equivalent
- Ability to learn quickly and adapt to changing patient needs
- Strong sense of accountability for improving patient care
- Willingness and ability to travel within 30 minutes of home
- Ability to support financial and clerical tasks accurately
- Strong communication and interpersonal skills
- Ability to manage multiple duties efficiently
- Available to work additional hours and cross-cover as needed
Job Qualifications
- High school diploma or general equivalency diploma (GED)
- Ability to learn quickly and adapt to changing patient needs
- Strong sense of accountability and patient focus
- Excellent teamwork and communication skills
- Dedication to ongoing education and quality care
- Prior receptionist or clerical experience in a medical office preferred
- Experience with Epic system preferred
- CPR certification preferred
Job Duties
- Receive and direct all communication courteously and consistently adhering to HIPAA guidelines
- Greet patients and visitors promptly and courteously making them feel welcome
- Assist patients with the sign-in process responding promptly to their needs
- Support financial responsibilities including verifying information, preparing bank deposits, and managing daily cash receipts
- Monitor office supply inventory and notify practice manager when supplies are low
- Manage patient check-in process verifying demographic and insurance information, collecting copayments, and ensuring completion of necessary paperwork
- Manage patient check-out process review charge slips, post charges and payments, collect balances and schedule future appointments
- Promote patient satisfaction through friendly interactions and communicate issues to direct manager
- Maintain efficient and accurate filing and records systems
- Assemble new patient folders and manage record retrieval and return
- Adapt work schedule to meet practice needs including cross coverage and extra hours
- Serve as a pre-loader for EMR system
- Perform other duties or projects as assigned
- Adhere to organizational competencies and standards of behavior
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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