Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
On-call
Fixed Shifts
Benefits
Monthly team performance bonuses
Free healthcare
401(k) with employer match
Paid Time Off
On-the-job training
supportive work culture
flexible scheduling
Job Description
AFC Urgent Care - Portland is a well-established urgent care clinic dedicated to providing fast, smart, and compassionate healthcare services to the community. Positioned prominently in NE Portland at 6633 NE Sandy Blvd, AFC Urgent Care stands out by redefining the healthcare experience for both patients and staff. The clinic prides itself on an environment that emphasizes teamwork, support, and a culture that genuinely cares for everyone involved. This philosophy translates into a tight-knit team that not only works efficiently to meet patient needs but also enjoys a fun and collaborative workplace atmosphere. AFC Urgent Care maintains a focus on... Show More
Job Requirements
- At least 1 year of people-facing customer service experience
- Solid computer skills
- Ability to work full-time approximately 36-40 hours per week
- Reliable and punctual
- Ability to remain calm and professional in a fast-paced medical setting
- Willingness to undergo background checks and drug screening
- Commitment to the alcohol and drug-free policy
Job Qualifications
- At least 1 year of people-facing customer service experience
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a big plus
- At least 1 year of experience with medical administrative duties, preferred
- Friendly and detail-oriented with positive energy
- Ability to remain calm under pressure
- Thrives in a fast-paced environment
- Willingness to wear multiple hats and adapt to changing needs
Job Duties
- Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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